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Add tracking for email opens and link clicks for the autoresponders instead of just broadcasts

This would be great to have so we can track the performance of our emails.
24 votes
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2 comments · Admin →

planned · AdminRyan Hache (COO, Home Office Pro) responded

You currently have the ability to track clicks with response magic for broadcasts however it is part of our plan to add this to autoresponders as well as add the ability to view opens.
when "searching contacts" I would like the ability to search for phone number,email address, state
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planned · 2 comments · Admin →
When you call someone once and leave a vm, choosing vm 1 AR, they should go into a tab for "2nd call
14 votes
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1 comment · Admin →
R/Magic: most antiquated feature is HTML email - The SPACING creates browser issues needs reworking

It takes a miminum of 4 TESTS to my yahoo and gmail to get a decent look to my emails - - TEMPLATES would be a wonderful addition. Since this is primarily an EMAIL PLATFORM it would seem that the HTML editor would be TOP PRIORITY... it's the MOST frustrating feature of R/Magic - - (Love R/Magic anyway but this REALLY needs fixing)
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planned · 1 comment · Admin →
on calendar add 1 year for recurrance so we can put birthdays and have a calendar in one place
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0 comments · Admin →

under review · AdminRyan Hache (COO, Home Office Pro) responded

thank you for the idea
put the person's name in the email subject.

"This message is sent to you from Home Office Pro to inform you that you have just received a new prospect from your website." is the current subject, doesn't tell us who it is if we ever want a quick glance from our inbox we have to open each one to find the specific email.
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2 comments · Admin →

planned · AdminRyan Hache (COO, Home Office Pro) responded

great idea.
Should have the ability to allow our team to copy our custom emails. (This is available in many oth

Should have the ability to allow our team to copy our custom emails and also to easily copy them to other lists in our own account. (This is available in MANY other systems.)
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2 comments · Admin →
All the custom choices are not available depending on which status the lead is in. It would be grea

All the custom choices are not available depending on which status the lead is in. It would be great to have access to all custom emails/outcomes.
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2 comments · Admin →
ability to view/print outside of the 8-5pm range.

I work full time 8am-5pm, so do most people, so calling after 5pm is ideal. But this doesn't show on my calendar.
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under review · 1 comment · Admin →
create or integrate a service to call my leads for me
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0 comments · Admin →

under review · AdminRyan Hache (COO, Home Office Pro) responded

We are working with a service that has a call center in place to call your leads and 3 ways you into a call when they are interested.
Have a way to globally search for duplicates.

Have a way to globally search for duplicates.
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1 comment · Admin →
In the calendar section, have the beginning of the week start with Sunday, not Monday.
6 votes
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0 comments · Admin →
Integrate business training podcasts for iPod and iPad

I need the capability to get business training that I can fit into my schedule 24/7.
6 votes
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0 comments · Admin →

under review · AdminRyan Hache (COO, Home Office Pro) responded

great idea.
Display the phone number of the contacts you have appointments with on the printable view.
6 votes
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1 comment · Admin →

under review · AdminRyan Hache (COO, Home Office Pro) responded

thanks for sharing that work around :)
Lead Tracking

The ability to add tracking to our OWN websites that use the HOP lead capture form. I do not know where my leads are coming from. We need some sort of tracking code to put on the end of our url's for each of our campaigns so we know the origin of all of our leads.
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under review · 0 comments · Admin →
Allow us to tell if a phone number is a cell, land line or fax etc.
5 votes
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1 comment · Admin →
We need the ability to restart ALL contacts, on a given campaign, on message number one again.
4 votes
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0 comments · Admin →
Make our lead database searchable by a number of different fields

I need to be able to search my lead database by different fields, such as by campaign, phone, and date added. Right now the fields we can use to do custom searches is extremely limited and it often means I have to manually scroll through every single lead to find the ones I'm looking for which is very time consuming and inefficient.
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1 comment · Admin →
Automated Emails

Please make it easier to kill automated emails completely - I want a NEVER FOR ANYONE button, instead of having to go through each one, and somehow STILL having automated emails go to people
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0 comments · Admin →
Sort according to date added

When doing a custom search I would like to be able to sort the results based on date added; or other criteria for that matter.
4 votes
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1 comment · Admin →

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General

I suggest you ...

There are two ways to get more votes:

Add tracking for email opens and link clicks for the autoresponders instead of just broadcasts

when "searching contacts" I would like the ability to search for phone number,email address, state

When you call someone once and leave a vm, choosing vm 1 AR, they should go into a tab for "2nd call

R/Magic: most antiquated feature is HTML email - The SPACING creates browser issues needs reworking

on calendar add 1 year for recurrance so we can put birthdays and have a calendar in one place

put the person's name in the email subject.

Should have the ability to allow our team to copy our custom emails. (This is available in many oth

All the custom choices are not available depending on which status the lead is in. It would be grea

ability to view/print outside of the 8-5pm range.

create or integrate a service to call my leads for me

Have a way to globally search for duplicates.

In the calendar section, have the beginning of the week start with Sunday, not Monday.

Integrate business training podcasts for iPod and iPad

Display the phone number of the contacts you have appointments with on the printable view.

Lead Tracking

Allow us to tell if a phone number is a cell, land line or fax etc.

We need the ability to restart ALL contacts, on a given campaign, on message number one again.

Make our lead database searchable by a number of different fields

Automated Emails

Sort according to date added

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